Hello Karel.
Please refrain from posting multiple queries regarding same topic to speed up resolution.
We informed that the amount paid on 18th Nov would automatically get credited to your bank account since the order was not completed.
Regarding the order on 25th Nov, it was successfully paid but you requested a refund for this order on 30th Nov 2020.
We honored the request and initiated refund. Currently, you do not have an active subscription for AVG Driver Updater.
If you would like to use the product, please place a new order.
Dear AVG amigos,
I have received yesterday your email answering my problems I have with driver updater.
I contacted the bank, their answer, about the paid E 39,44 on 18/11 AVG has to contact their bank and order them to pay back to my ING account this amount. Solved, why is it so difficult to follow this normal system. No service no pay. Please take care that the driver updater will function as normal, I have paid for that E25,08 In case you need a copy of my bank transfers to your bank, please give me the email asddress to send these straightaway.to you. Please solve the problem now. Wish you a happy weekend. Carlos Spain.
Hello Karel.
Please refrain from posting multiple queries regarding same topic to speed up resolution.
We informed that the amount paid on 18th Nov would automatically get credited to your bank account since the order was not completed.
Regarding the order on 25th Nov, it was successfully paid but you requested a refund for this order on 30th Nov 2020.
We honored the request and initiated refund. Currently, you do not have an active subscription for AVG Driver Updater.
If you would like to use the product, please place a new order.