Paid my subscription - received zero service

Martin, In future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster!. Also please try to keep the whole conversation in one question/thread to speed up any resolution. Please see your other posting (https://support.avg.com/answers?id=906b0000000E0kvAAC).
AVG Guru

I paid for basic 1 year AVG protection online.  I now have NO ANTI-VIRUS whatsoever!

HOW DO I COMPLAIN?
HOW DO I INSTALL?
WHY IS THERE NO EXPLANATION!!!

ANSWER ME!

Martin, In future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster!. Also please try to keep the whole conversation in one question/thread to speed up any resolution. Please see your other posting (https://support.avg.com/answers?id=906b0000000E0kvAAC).
AVG Guru