Paid program showing as free version

Hi Patrick,

I appreciate all your efforts in trying to fix the issue.

I've sent you an email to connect to our Remote Expert Technician to help you with the activation of the AVG Internet Security on your computer. Please check your mailbox and connect to our Remote Team.

I have a paid version of AVG Internet Security but it shows on my computer as AVG free and of course only the free version modules active.
I have uninstalled and reinstalled the paid version but to no avail.
I have confirmed I have the paid license and have waited 10 plus minutes for the on line chat that never finishes loading.
Is this a system problem with AVG and why don't they have email support anymore?

Hi Patrick,

I appreciate all your efforts in trying to fix the issue.

I've sent you an email to connect to our Remote Expert Technician to help you with the activation of the AVG Internet Security on your computer. Please check your mailbox and connect to our Remote Team.