Paid Subscription but only AVG Free shows on my computer

Hello Cathleen,

I apologize for the inconvenience. I see that you have an active subscription to AVG Internet Security - Unlimited (2 years subscription) valid until 1/14/2020. Please open AVG Free > click on My AVG on top > My Subscription > Remove the license (If you have that option) > Click Login > Enter your Myaccount credentials to activate the program. If you face any difficulties, please let me know to assist further.

I paid for two years of protection after using AVG Free. I (obviously) logged into my account. But only AVG Free shows in All Programs, and it asks my to renew. I don't see anywhere to open the application.

Hello Cathleen,

I apologize for the inconvenience. I see that you have an active subscription to AVG Internet Security - Unlimited (2 years subscription) valid until 1/14/2020. Please open AVG Free > click on My AVG on top > My Subscription > Remove the license (If you have that option) > Click Login > Enter your Myaccount credentials to activate the program. If you face any difficulties, please let me know to assist further.