Paid subscription

Hi I paid for avg anti virus but it keeps saying to upgrade I have tried restore purchase and that tells me the licence can't be found any help please

Hello Paul,

I am sorry to hear that you are unable to activate AVG on your android device.

Please follow the below steps and check if that fix the issue.

1.Device Menu -> Settings -> Apps/Application Manager -> AVG -> Uninstall.

2. Restart your device once.

3. Open Google play store app on your device.

4. Search for AVG Antivirus.

5. Locate and install the free version of the app.

6. Now open the installed app.

7. Tap on drawer (3 lines) on top-left of the app.

8. Click on "Restore" purchase.

The paid app should get installed automatically.

Hello Paul,

I am sorry to hear that you are unable to activate AVG on your android device.

Please follow the below steps and check if that fix the issue.

1.Device Menu -> Settings -> Apps/Application Manager -> AVG -> Uninstall.

2. Restart your device once.

3. Open Google play store app on your device.

4. Search for AVG Antivirus.

5. Locate and install the free version of the app.

6. Now open the installed app.

7. Tap on drawer (3 lines) on top-left of the app.

8. Click on "Restore" purchase.

The paid app should get installed automatically.