Paid subscription

AVG Subscription
3

Hello Kathleen,
I apologize for any inconvenience caused. From your account, I can see that you have AVG Internet Security - Unlimited (1 year subscription), expires on 3/4/2019. Could you please share a screenshot of the pop up (which is saying not covered) to assist you further. You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.

1

I paid for a year  Feb 26, 2018    Account Number 1331******.   Today you say I am not covered.  Please advises.  Kathleen

2

Hello Kathleen,
I apologize for any inconvenience caused. From your account, I can see that you have AVG Internet Security - Unlimited (1 year subscription), expires on 3/4/2019. Could you please share a screenshot of the pop up (which is saying not covered) to assist you further. You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.