Hello Thomas,
I understand the inconvenience.
I request you to reinstall AVG Internet Security program to check whether it resolves the issue.
Please run both AVG removal tools as mentioned in this article: https://support.avg.com/SupportArticleView?l=en&urlName=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to remove AVG program traces.
NOTE: If there are no AVG program found then click on "Run Anyway" to proceed with the removal.
To download, install and activate AVG Internet Security - Unlimited program please follow the steps as mentioned in this article: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection .
I removed malware bytes the second antivirus from my computer like avg wanted me to, but I'm still getting passive mode message for my avg.
Hello Thomas,
I understand the inconvenience.
I request you to reinstall AVG Internet Security program to check whether it resolves the issue.
Please run both AVG removal tools as mentioned in this article: https://support.avg.com/SupportArticleView?l=en&urlName=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to remove AVG program traces.
NOTE: If there are no AVG program found then click on "Run Anyway" to proceed with the removal.
To download, install and activate AVG Internet Security - Unlimited program please follow the steps as mentioned in this article: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection .
If it still says as passive mode please provide the screenshot of the dashboard.
To take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.