Hello Piera,
Thank you for contacting AVG Community Support.
I understand that you are unable to uninstall AVG application from your device and asking for a password. I will certainly check and help you out.
Could you please provide me with more details about the situation, and I will do my best to help you resolve it efficiently.
May I know if you are facing issue in Windows or Mac device?
Did you tried to reset password? If so, any error message appear?
May I know if you try to enter your device password to uninstall AVG?
To help you check this, please help us with the screenshot the error you got. You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.
Good Morning
I forgot the password and i asked ti avg many time how i have yo do. they told me that I must uninstall avg but as soon as I try, it always asks the password that I do not remember, how should I do to solve the problem? Thanks very much
Hello Piera,
Thank you for contacting AVG Community Support.
I understand that you are unable to uninstall AVG application from your device and asking for a password. I will certainly check and help you out.
Could you please provide me with more details about the situation, and I will do my best to help you resolve it efficiently.
May I know if you are facing issue in Windows or Mac device?
Did you tried to reset password? If so, any error message appear?
May I know if you try to enter your device password to uninstall AVG?
To help you check this, please help us with the screenshot the error you got. You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.
Good morning and thank you to answer me.
1) windows
2) There is no way to reset the password, because just enter in the settings asks me for the password.
3) I have no error message, just asks me for the password.
4)I would just reset the password to be able to enter the settings of avg
5)Is there a way to reset or delete the password?
6)I was advised to uninstall avg but as soon as I uninstall it asks me the password.
thank you very much if If you can help me
Thank you for taking out your most valuable time to writing us back Piera,
I appreciate your efforts for sending us the information. We have sent you the email regarding this issue. Please check for the email and get back to us.
Thank you for your understanding.