Hello Frank,
We apologize for the inconvenience. We'll help you sort this.
However, We've checked & we couldn't locate any active subscription(s) under the email address you've used to contact us here.
We've sent you an email requesting more info to follow. Please check and revert to that email for further assistance.
Each time I switch on my device, the passwork/hacker protection is in the off position, clearly this has been an issue for a long time judging from the questions list. Can you please advise how to sort this. Many thanks Frank
Hi Bernd,
We will help you in this.
It was a bug and our developers have fixed it.
Kindly use clear from the below link and uninstall the AVG :
https://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-software-Clear-Remover
Restart the PC and reinstall the AVG to fix this issue.