My AVG Antivirus (on a Mac) is requesting a password before it will allow me to remove an apparent threat, or -as a drastic attempt to move forward- to uninstall/reinstall AVG.
Despite having reset my password through profile.avg.com, when I enter it -whilst at com.avg.uninstall, the dialogue book simply wobbles and does not recognise the password. I have tried both Preferred and Alternative methods. I am currently left with no way of removing the threat, or of doing a clean install of AVG. Please help!
Hello,
Let me clarify this for you.
It will request you to enter your Mac password to proceed with the uninstallation not your AVG MyAccount password.
You can refer the article below to uninstall AVG.
https://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG-AntiVirus-for-Mac
Let us know if you need further help.
Hello,
Let me clarify this for you.
It will request you to enter your Mac password to proceed with the uninstallation not your AVG MyAccount password.
You can refer the article below to uninstall AVG.
https://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG-AntiVirus-for-Mac
Let us know if you need further help.