Password protection doesn't turn on when laptop booted up

Hi James,

Please accept our apologies for the inconvenience caused.
There is an ongoing issue with Password protection & the concerned team is working on it to fix it shortly.
However, you can be rest assured that the protection level isn't compromised.
Meanwhile, performing a clean installation is the workaround.
As it isn't recommendd to share the license info over this post, we've sent you an email including the reinstallation steps.

Hi

I have AVG Internet Security. 
Password protection has to be turned on 'manually' every time I boot up my laptop [it used to be automatically turned on].

Thanks

Jim

Hi

Following your instructions [sent in an email] it now works fine.

Thanks

James

Hi James,

Please accept our apologies for the inconvenience caused.
There is an ongoing issue with Password protection & the concerned team is working on it to fix it shortly.
However, you can be rest assured that the protection level isn't compromised.
Meanwhile, performing a clean installation is the workaround.
As it isn't recommendd to share the license info over this post, we've sent you an email including the reinstallation steps.

Thank you for the acknowledgment, James
Feel free to contact us if you have any queries in the future.

Hi

Following your instructions [sent in an email] it now works fine.

Thanks

James