We are sorry for the inconvenience caused.
Our developers have identified this as a bug and they are diligently working on a fix.
The Password Protection component comes up turned off when you start the PC and it can be manually turned on.
To overcome this, I would request you to reinstall AVG Internet Security.
Click this link for instructions to remove AVG completely, and install it as per the steps in this article.
This has been known to you for a month now, I think it is unconscionable that this most recent update did not resolve the problem.
If an update does not fix the problem how would reinstalling the software fix it?
if
Good day,
I'm having an issue regarding password protection kept on turning itself off for unknown reason, not only that, while it is turned off, there is no notification of it being turned off until I randomly open avg to realise it myself that it had turned off. Is anyone having the same issue or is there any resolution to rectify this issue? I'm not even using the free version, paid and not very happy as this is happening. Note that this NEVER happened when I was using the free version back in the days.
Thank you.
I am also having the same problem. Today I updated the software as it requested upon opening it. Restarted it, surprise, surprise, password protection was off. Restarted with the same result.
This has been known to you for a month now, I think it is unconscionable that this most recent update did not resolve the problem.
If an update does not fix the problem how would reinstalling the software fix it?
if
Reinstalling the software can be considered as a temporary fix, and I'd like to inform you that our developers are diligently working on a fix.
Appreciate your understanding and efforts to reinstall AVG.
Hello Kenneth.
We are sorry for the inconvenience caused.
Our developers have identified this as a bug and they are diligently working on a fix.
The Password Protection component comes up turned off when you start the PC and it can be manually turned on.
To overcome this, I would request you to reinstall AVG Internet Security.
Click this link for instructions to remove AVG completely, and install it as per the steps in this article.