I am having this issue. What's the fix please?
Same problem, both my pcs, started yesterday
Ok, I'm having this issue now too.
AVG, if this many people are having an issue with this, it suggests the issue is on your end. Instead of sending individual emails on how to deal with this, please just fix it and save the rest of us the headache.
Same issue. Every time I start up my computer it's off my default.
Hi, my laptop with Windows 10 has the same problem which happened at least 5 times, and the last time is today. The problem is scaring to me as I thought my computer was hacked. I have checked that my AVG sercury has updated to ver.20.10.3157 released on Dec.9, 2020
I have this error as well - just to add my name to the list - and had it for a few weeks. I'd thought it was a one-off, so didn't record the date.
The 'resolved fix' response is a politician's answer. As has been noted previously, it can't be a fix if it requires a complete uninstall and re-install of the program (with all the hazards and downtime that go with that process) to correct the flaw. A fix would be to issue a patch reversing the coding that caused the bug in the first place. That is what paying customers would expect from AVG (or from any other subscription software house), not to have the problem bounced back at them. You broke it - you fix it.
Please issue a proper solution to this fault via an update. Thanks.
So the "solution" is to uninstall and re-install again?
Wow… fortunately, it is not a virus. It's taking you a life to fix this.
Hi Andreas,
We're sorry for the inconvenience caused and this isn't the expected behavior.
To analyze the root cause and perform troubleshooting, we request you to get connected with our additional support.
An email instruction has been sent which will help you to get connected.
If the email is not found in inbox do check on spam and junk folders.
Thank you.
Hello Graham,
We're sorry for the inconvenience caused.
Kindly write back to us in your own/new post, so that we can access your account details & assist you further via email.
Thank you for understanding in advance!
Dear useless AVG support
I had this same problem over a year ago and the AVG Clear and a new install does fix the problem or at least temporarily hides the real problem. You keep releasing buggy programs. This problem is back.
The first day after update, Release date was March 22,2021 3:45 AM
(ver. 21.2.3170-build 21.2.5096.648)
I could be a sheep and run AVG Clear, download AVG and spend the rest of the day dealing with install issues.
I am not a sheep and my time is worth more than you software.
If AVG can not fix their problem and push out a patch by the end of this week I will run AVG Clear, get a refund and install Norton Internet Security.
Post your robot script reply and I wont wait until the end of the week.
I have this error as well - just to add my name to the list - and had it for a few weeks. I'd thought it was a one-off, so didn't record the date.
The 'resolved fix' response is a politician's answer. As has been noted previously, it can't be a fix if it requires a complete uninstall and re-install of the program (with all the hazards and downtime that go with that process) to correct the flaw. A fix would be to issue a patch reversing the coding that caused the bug in the first place. That is what paying customers would expect from AVG (or from any other subscription software house), not to have the problem bounced back at them. You broke it - you fix it.
Please issue a proper solution to this fault via an update. Thanks.
I am also experiencing this issue. Perhaps this information will help the AVG team find an answer.ti
For me, it didn't start happening until I renewed my subscription…through Amazon…with a new, 2-year subscription to AVG Ultimate. I activated the subscription, which included VPN but the VPN slowed my systems (4 computers) down SO MUCH that I took it back out, along with the "anti-track" program. THIS seems to be when the problem started! I stil have no solution, and have to manually "turn on" the password protection every time I boot a computer. It is a pain in the a**, but I THINK I am still properly protected. I guess I have 2 years to fine out, but if it is still happening by then, I will be looking for a different protection software.
That is happening to me too. I was going to reinstall the AVG software, but there is another article on your site that says AVG password protection is no longer available. I have the paid version of internet secutiry, and am warned it is turned off when I check secutiry, and click on it to turn it on. It is back off the next time. Should I uninstall and install the software, or is it discontinued?
Hello,
I have the exact same issue and am wondering if there is already some solution available. My app is up-to-date - update December 9. As you are most likely aware this is a serious issue and is hurting the trust in your company, thus I believe it is your top priority to fix the problem.
It took a while for me to notice this so it would be nice of you to inform your customers that this problem has a chance to occur and what to do in that situation. That would help your trustworthiness a lot in my eyes.
Errors happen but it is important to let your customers, whose data is in danger, know that there is a problem a assure them, that you are working as hard as possible to fix it.
I sincerely hope there is some solution for this in the works and that there is at least some kind of a work-around.
If a reinstall fixes this, why can't AVG just issue an update? Really, this has been going on for months and months. I have the paid version on a Windows 8 machine. Everytime I reboot, Password Protection is off. I too am considering differnt software when My subscription expires.
I am also having this same issue.
Same here! Ugh. Two work computers, and I have to change both daily every time I log in.
I'm also experiencing exactly the same issue.
Hi Andreas,
We're sorry for the inconvenience caused and this isn't the expected behavior.
To analyze the root cause and perform troubleshooting, we request you to get connected with our additional support.
An email instruction has been sent which will help you to get connected.
If the email is not found in inbox do check on spam and junk folders.
Thank you.
Hello Jean,
Windows update does not affect the AVG program functionality.
We will help you to check and clarify it.
Kindly write back to us in your own/new post, so that we can access your account details & assist you further.
Thank you for understanding in advance!