Password Protection keeps turning off

AVG Performance
5

Hi Raymond,

We're glad to look into this & help you.
Please let us know the operating system of your computer & the version of AVG installed.
To check the version : Open AVG - Menu - About.

6

Thank you for your reply. The information you are asking for was partially answered in the prior. If your with Avg, should know my subscription info. Let me give it to you in more detailed information. 
AVG = 20.10.3157 BUILD 20.10.5824.626
My computer OS Windows 10,   
64 bit operating system
OS build 19042.746
I hope this helps.

1

Hello, I have seen many post regarding password protection turning off. I have Window 10 and AVG Pro paid subscription. I have updated all updates in AVG. I deleted and reinstalled AVG with clear tool and even did several repairs in settings menu. Still no resolve. I believe it has something to do with Microsoft updates for Windows 10 and or compatibility with certain browser settings. Does anyone know an answer or resolve for this issue?

2

Thank you for your reply. The information you are asking for was partially answered in the prior. If your with Avg, should know my subscription info. Let me give it to you in more detailed information. 
AVG = 20.10.3157 BUILD 20.10.5824.626
My computer OS Windows 10,   
64 bit operating system
OS build 19042.746
I hope this helps.

3

Hello Ray, 

Thank you for the information. This isn't the expected behavior.
In order to analyze the root cause, we request you to get connected with our additional support.
An email instruction has been sent which will help you to get connected.
Thank you.

4

Hi Raymond,

We're glad to look into this & help you.
Please let us know the operating system of your computer & the version of AVG installed.
To check the version : Open AVG - Menu - About.