Password protection will not install all other products have installed successfully

Hello Pat, 

We will check and help you. 

Can you please check whether you can see AVG Password protection icon in the desktop of the PC? If yes, please try to open and check whether you can access it. 

Keep us updated.

new install of avg ultimate 2020, all products install successfully except for password protection, system shows it's available and valid till 2023 as per purchase just cannot install or open password protection.  Previously had avg uninstalled to remove avg products before new install

Hello Pat, 

We will check and help you. 

Can you please check whether you can see AVG Password protection icon in the desktop of the PC? If yes, please try to open and check whether you can access it. 

Keep us updated.

Thanks for helping.  No the icon does not show up, when I open my AVG to check what is installed is says it is ready to install but when I choose install it does not completey install it starts and disappears.