Hello Charles,
Thank you for contacting AVG Community Support.
We understand that you are getting prompted to turn on password protection but when you click ON it does not turn ON.
We are really sorry to know this. We'll certainly check and help you out.
Could you please let us know when you started facing this issue?
Also please do try the repair option and check if you have updated AVG Internet Security to latest version.
Please do follow the steps in article to repair AVG: | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=repair-avg-antivirus&q=repair&supportType=home)
Thank you and keep us updated.
I have been prompted to turn on password protection. I clicked on the button <TURN ON> but nothing happens. Personal Data protection is on. I have done a scan.
Any suggestions?
Hello Charles,
Thank you for contacting AVG Community Support.
We understand that you are getting prompted to turn on password protection but when you click ON it does not turn ON.
We are really sorry to know this. We'll certainly check and help you out.
Could you please let us know when you started facing this issue?
Also please do try the repair option and check if you have updated AVG Internet Security to latest version.
Please do follow the steps in article to repair AVG: | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=repair-avg-antivirus&q=repair&supportType=home)
Thank you and keep us updated.