Hello John,
We realize this must be upsetting. Our developers are working on this and soon will find a solution.
Your patience is much appreciated.
I paid for and installed Password Protection today but although it says it is installed it will not open. Online chat support say there is a bug but have no idea when it will be fixed. I feel they should not have taken my order if they knew there was a bug. Anyone else aware of this problem??
Same issue so i have no idea whats going on
Yes, Cj.
This is a known bug and a fix is underway. Appreciate your understanding and patience in this matter.
Have cancelled my subscription for this…not happy they took my money knowing there was a bug!
We're sorry to know that, John. As informed by our colleague, the ongoing issue is with the interface alone. However, the program will be running in background. If you re-consider, feel free to reach us.
Susan, this AVG Password Protection is working in the background but the interface seems to be a problem.
This issue was already reported to our developers and we will make sure to fix this as early as possible.
Your patience is much appreciated.
Oh so this is a known bug, I was getting worried when I seen that the program was not loading up