Passwords don't work on medical records. Also user name

Hi Beverly,

We apologize for the inconvenience.
We've already replied to your original post & sent you an email.
Please keep up the conversation via email for quick & better assistance.
Thank you for understanding in advance!

After AVG was installed my username and password no longer work for medical and scripts,  They work on my phone but not the laptop.  AVG needs to be fixed but I can't get thru to them.

Hi Beverly,

We apologize for the inconvenience.
We've already replied to your original post & sent you an email.
Please keep up the conversation via email for quick & better assistance.
Thank you for understanding in advance!