Pasting licence number

Hello Patrick,

We are sorry for the inconvenience caused.
Please click on "Support" on the dashboard of AVG program and click on "Reactivate" option.
Please remove the old license number and enter the full license number that you renewed recently, finally click on Activate.
Please feel free to contact us if you need any assistance.

Other user Patrick Bentley posting (https://support.avg.com/answers?id=906b0000000DfX7AAK).
AVG Guru

I have tried several times to paste in my licence number but the number shown when I reopen is the old licence number

Other user Patrick Bentley posting (https://support.avg.com/answers?id=906b0000000DfX7AAK).
AVG Guru

Hello Patrick,

We are sorry for the inconvenience caused.
Please click on "Support" on the dashboard of AVG program and click on "Reactivate" option.
Please remove the old license number and enter the full license number that you renewed recently, finally click on Activate.
Please feel free to contact us if you need any assistance.