Hello Elaine,
Thank you for contacting AVG Community Support.
We are sorry to know that your pattern lock is not working. We'll certainly check and help you out.
App Lock is a premium feature available in AVG AntiVirus Pro that helps protect your sensitive apps with a PIN or pattern. If you are able to unlock your device with a fingerprint, you can also use this option for App Lock.
Once App Lock is enabled, you can modify your App Lock settings by tapping ⋮ More options (the three dots) ▸ Settings in the top-right corner of the main App Lock screen.
Could you please provide me with more details about the situation, and I will do my best to help you resolve it efficiently.
Are you using the latest version of AVG AntiVirus for Android?
Are you facing issue with only Pattern or PIN also?
Does a specific error message appear when you encounter this issue?
If so, please share the screeenshot of the same. You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.
My pattern lock is not allowing me to unlock and keeps saying it's the wrong pattern when I know it's right
Hello Elaine,
Thank you for contacting AVG Community Support.
We are sorry to know that your pattern lock is not working. We'll certainly check and help you out.
App Lock is a premium feature available in AVG AntiVirus Pro that helps protect your sensitive apps with a PIN or pattern. If you are able to unlock your device with a fingerprint, you can also use this option for App Lock.
Once App Lock is enabled, you can modify your App Lock settings by tapping ⋮ More options (the three dots) ▸ Settings in the top-right corner of the main App Lock screen.
Could you please provide me with more details about the situation, and I will do my best to help you resolve it efficiently.
Are you using the latest version of AVG AntiVirus for Android?
Are you facing issue with only Pattern or PIN also?
Does a specific error message appear when you encounter this issue?
If so, please share the screeenshot of the same. You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.