Payd for product I don't have

DIGITALRIVE AVG got  519NOK from my account to day. 
Faktura-ID: 77217XXXXX
16. mai 2020 00:09:11 GMT-07:00.  (Pay pal)
Transaksjonsnummer: 370152335G223131X
for som product  I don't know  what!
My PC was broken and I got the new one.
Can you pleace send me link to download my product 
Or refunded  my money back to my account?
best regards
Kamran Yavari 

DIGITALRIVE AVG got  519NOK from my account  16.05.2020. 
Faktura-ID: 77217698100
16. mai 2020 00:09:11 GMT-07:00.  (Pay pal)
Transaksjonsnummer: 370152335G223131X
for som product  I don't know  what!
My PC was broken and I got the new one.
I askd with E mail  to support AVG to send me a link to downloal my product.but nothing hapend.
I want refunded  my money back to my account?
and send me a receipt to my E mail.
costumer
Kamran Yavari 

Hi Kamran,

We'll be glad to help you with installing AVG program on your PC.

As we're advised not to explain your subscription details in public post, I have sent an email regarding it.

Please check the email and follow the instructions to install and activate the subscription.

If you need any help, please feel free to reach out to us.

DIGITALRIVE AVG got  519NOK from my account  16.05.2020. 
Faktura-ID: 77217698100
16. mai 2020 00:09:11 GMT-07:00.  (Pay pal)
Transaksjonsnummer: 370152335G223131X
for som product  I don't know  what!
My PC was broken and I got the new one.
I askd with E mail  to support AVG to send me a link to downloal my product.but nothing hapend.
I want refunded  my money back to my account?
and send me a receipt to my E mail.
costumer
Kamran Yavari 

Hi Kamran,

We'll be glad to help you with installing AVG program on your PC.

As we're advised not to explain your subscription details in public post, I have sent an email regarding it.

Please check the email and follow the instructions to install and activate the subscription.

If you need any help, please feel free to reach out to us.

We apologize for the inconvenience, Kamran.

We've checked and we can see that one of my colleagues has sent you an email with the links and instructions to install/activate your AVG subscription on May 16, 2020.
Please check your Inbox/spam for the email and use it to revert to us.