Paying for a license

AVG Protection
3

Hi Vladimir.
We'd be glad to clarify your subscription details.
However, there is no active subscriptions registered to the email address that you used to contact us here.
I have sent an email requesting more details to locate your account information.
Please confirm those details to assist you further.

1

Good afternoon, I had a payment for a license subscription from a MasterCard card 5469,4986 - but I can't figure out what kind of account it is? And can I disable my subscription?

2

Hi Vladimir.
We'd be glad to clarify your subscription details.
However, there is no active subscriptions registered to the email address that you used to contact us here.
I have sent an email requesting more details to locate your account information.
Please confirm those details to assist you further.