Paying for duplicate programs

With all the promotions I have just discovered that I have paid for duplicate programs and that several I thought were installed at the time I bought them have never been installed. How can I get this cleared up?

Hello Thomas,

We will help you in this.
As it isn't advisable to post subscription details here, we have sent an email with further details.
Please check your inbox/spam for the email.

Hello Thomas,

We will help you in this.
As it isn't advisable to post subscription details here, we have sent an email with further details.
Please check your inbox/spam for the email.