Paymend done but no licencecode recieved

Hi Andre,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
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I'have update my license and the money is transfferred from my account. But i did not get a new licencecode or activatin e-mail, what can i do?

Hi Andre,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.