Payment Authorization Failed

AVG Protection
1

Hi!

I am trying to upgrade from AVG Antivirus Free to "Internet Security". I am unable to pay.

Whenever I enter PayPal or credit card information in the AVG application I am told "Payment Authorization" failed.

I have only tried in the AVG GUI. I have not tried to pay in a browser. This is because the AVG GUI offers me some discounts which the website does not. Of course I can try the browser, but since the AVG application offers me a substantial discount, I want to get that.

Can anyone advise me? Thanks in advance!

3

Hi Claus,

I apologize for the inconvenience. There should be no issues in purchasing AVG from the application.

As an alternative, please click on the link to contact sales support (https://support.avg.com/support_sales?l=en) to purchase AVG Internet Security at discounted price.

2

Hi Claus,

I apologize for the inconvenience. There should be no issues in purchasing AVG from the application.

As an alternative, please click on the link to contact sales support (https://support.avg.com/support_sales?l=en) to purchase AVG Internet Security at discounted price.