Payment AVG ultimate

Hello
on friday I made a payment for AVG Ultimate (meerdere apparaten). I did not recieve a confirmation email yet. Is that normal? Thanks for an answer.
Steven Wynant


 

HI Steven.
We'd be glad to help.
Unfortunately, there is no active subscription for AVG Ultimate registered under the email address that you used to contact us here.
I have sent an email requesting more details to locate your order details in our database.
Please confirm those details in a reply.

HI Steven.
We'd be glad to help.
Unfortunately, there is no active subscription for AVG Ultimate registered under the email address that you used to contact us here.
I have sent an email requesting more details to locate your order details in our database.
Please confirm those details in a reply.