Payment, charged twice; and AVG TuneUp Trial not actualizing

Hi, Hope you can help.

1)  I've been charged twice for AVG Internet Security, and

2)  the AVG TuneUp has not worked even though I ordered the Trial version with 60 days free?

Hi Russell,

We're glad to look into this & help you.
As it isn't recommended to share the product details over this post, we've sent you an email regarding it.
Please check & revert to us via it to proceed further.