Payment confirmation

Hello Nik,
We certainly understand your concern.
We are unable to pull your record on our database. We request you to contact our AVG Billing team via the following link to assist you better. Please click on the following link https://support.avg.com/support_sales?l=en_US and choose "Chat us online" at the end of the page. One of our representative will check this for you.
Please feel free to contact us for any further assistance.
Have a great day, Gulam AVG Customer Care

i have made payment via bank transfer but did not include the payment ref no
i have instead put in the invoice no

HOW DO I KNOW WHETHER MY PAYMENT ARE ACCEPTED?
WHAT EMAIL ADDRESS SHOULD I SENT THIS INQUIRY?

Hello Nik,
We certainly understand your concern.
We are unable to pull your record on our database. We request you to contact our AVG Billing team via the following link to assist you better. Please click on the following link https://support.avg.com/support_sales?l=en_US and choose "Chat us online" at the end of the page. One of our representative will check this for you.
Please feel free to contact us for any further assistance.
Have a great day, Gulam AVG Customer Care