Payment direct Credit Card

Hello Calvin,

On checking your account, we could see that you have been charged for the renewal of AVG TuneUp - Unlimited (1 year subscription) on 2019.2.4.

Do you wish to have a refund?

According to my recent credit card statement, I made a payment to "DRI*AVG TECHNOL SHANNON, CO. IE".
Unfortunately, I am not aware of having made this payment.
Can I just cancel this payment?
Because I dont want to keep using AVG.

Yes, I wish to have my refund for the transaction.
TQVM

Calvin Kam