Payment done by tarnsfer bank but never received email to activate antivirus internet package

Hello Marco, 

Thank you for reaching us on this channel.
It isn't recommended to share account/order, personal info over this public post.
I would request you to reach our billing team through phone or chat. They will check and update you regarding your AVG order status.
Visit support.avg.com/support_sales?l=en to reach our billing team.

Morning , I paid regularly via transfer bank on 10th Decemrber  but up to now I only received two AVG email that i must to pay yet ?? (personal information removed for privacy reason)
Numero d'ordine: A**************5
Data dell'ordine: dicembre 10, 2023

Hello Marco, 

Thank you for reaching us on this channel.
It isn't recommended to share account/order, personal info over this public post.
I would request you to reach our billing team through phone or chat. They will check and update you regarding your AVG order status.
Visit support.avg.com/support_sales?l=en to reach our billing team.