Payment for a program

Hello David,
Thank you for contacting AVG Community Support.
We'll check and help you.
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I have just authorised payment as requested.  However, even thoughI inserted the bank's OTP the screen went blank, so I do not know if payment has been made or not.  Please inform me today.

Hello David,
Thank you for contacting AVG Community Support.
We'll check and help you.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.