Hello Konstantinos,
Thank you for contacting AVG Community Support.
We are sorry to hear that you are unable to see the renewed subscripiton and invoice from AVG account.
We will certainly help you with this.
Could you please contact our AVG billing & sales team via live chat or voice call using this link: https://support.avg.com/avg/en/ww/home/current/contact and they will check and help you resovle this.
After clicking the above link, select Account and Billing -> Purchase and Renewal help -> Get Support -> Voice call or Chat.
If you are facing any issue, please do let us know.
Thank you and keep us updated.
Hello Konstantinos,
Thank you for contacting AVG Community Support.
We are sorry to hear that you are unable to see the renewed subscripiton and invoice from AVG account.
We will certainly help you with this.
Could you please contact our AVG billing & sales team via live chat or voice call using this link: https://support.avg.com/avg/en/ww/home/current/contact and they will check and help you resovle this.
After clicking the above link, select Account and Billing -> Purchase and Renewal help -> Get Support -> Voice call or Chat.
If you are facing any issue, please do let us know.
Thank you and keep us updated.
Hello
There is no invoice of my annual subscription on my account, although the bank card has been debited since 23 September.
Also, the renewal of the subscription does not appear on my account, but it is stated that it expires on the above date, while the amount has been withdrawn from my bank card.
It seems that my account is not updated with the payment and the renewal of my subscription.
How is this solved?