Payment is gone wrong?

AVG Subscription
4

Hello Martin,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out. We've sent you an email to your registered email address. Please check for the email and revert to us.

Thank you for understanding!

1

Hello,i did sunday the 26 of november a payment to AVG for a new

abonnement.

Now i am getting emails that payment is not received,but it is paid for...
2

Hello Martin,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out. We've sent you an email to your registered email address. Please check for the email and revert to us.

Thank you for understanding!

3


Gegevens van uw bestelling en facturering

Bestelbedrag: 99.99 EUR
Betalingskenmerk: 890742515409

Bank: ING Bank N.V.
Rekeninghouder/-naam: Global Collect BV
Plaats bank: Amsterdam
Swiftcode: INGBNL2A
IBAN: NL59INGB0000241943


Als u verwerkingsvertragingen wilt voorkomen, moet u ervoor zorgen dat u bovenstaand betalingskenmerk gebruikt.

Bestelnummer: 2282524494439
Besteldatum: 26 november 2023

This is what i have from the order,
whe have also the email adress lvannetten@kpnmail.nl and lvannetten@home.nl