Payment made and came rebuke

AVG Subscription
3

Hello Jacek,
We regret for the inconvenience caused. Could you please let us know whether you are trying to retrieve your license number? If so please be informed you have AVG Internet Security (1 computer) and AVG PC TuneUp (1 computer) as your active subscription. Please let us know the exact product for which you are trying to retrieve your license number.
Thank you.

1
Hello
on what email address I send confirmation of my payment?
Mail came from a reprimand but nowhere is written as send confirmation of payment!
You treat customers as vending without intelligence?
2

Hello Jacek,
We regret for the inconvenience caused. Could you please let us know whether you are trying to retrieve your license number? If so please be informed you have AVG Internet Security (1 computer) and AVG PC TuneUp (1 computer) as your active subscription. Please let us know the exact product for which you are trying to retrieve your license number.
Thank you.