Payment not accepted

Hello Manuel, 
We understand that you wish to cancel the auto renewal for your AVG Internet Security subscription.
We would like to confirm that the auto renewal for your subscription has been cancelled and you will not be charged again.
If there is any other concern, please do write us back.
Thank you and keep us updated.

Dear Sirs, my name is Manuel Navarro my email pnabal@ hotmail.com I am sorry to tell you that I have not used any test, and that I am not going to take the AVG service, therefore, you cannot make any charge to me, you can yourself check it through your controls, I have not used any of your tools, thank you for letting me know, I appreciate your attention, attentive: Manuel Navarro
This was informed to you on September 3, 7 days before, that copper would begin
case1916293

Hello Manuel, 
We understand that you wish to cancel the auto renewal for your AVG Internet Security subscription.
We would like to confirm that the auto renewal for your subscription has been cancelled and you will not be charged again.
If there is any other concern, please do write us back.
Thank you and keep us updated.