Hello David,
hank you for the information. On checking with your account we can see that you have active product of AVG Internet Security(1 computer) which will expire on 2017.4.26. Since your Continuous Protection Service is active the product will be renewed automatically before the current subscriptions.This order was placed because you agreed to automatic extensions of your Subscription Period when you originally purchased your AVG product. We can assure you that we have not processed any unauthorized payments from your card or account.
I received notice that my subscription will be automatically renewed using the payment method in the past. I wish to change the payment method. I can't figure out how to do it from my account. How do I change the payment method?
David,
We apologize for the confusion, thank you for the information. Not to worry, you can update your card details. We request you to contact our sales support http://avgclick.me/AVGsales via online chat, they will help you to update your card, renew your program with best offers.
Calls from outside the US, UK or AU may be subject to international charges from your telephone provider.
AVG Sales Support
United States: +1 844 259 8811
UK: +44 (0) 800 652 4940
Australia: +61 1800 429 319
Please, feel free to let us know if you require any further assistance. Thank you.
We sent an email notification 30 days prior to the order being placed to let you know in advance that this payment was due.
Could you please confirm whether you need to change your credit card information or need to cancel your automatic renewal for your AVG Program?
Thank you for understanding.
I do NOT want to cancel. I want to automatically continue my subscription to AVG Internet Security.
I DO want to change my credit card information.
Thanks.