Payment taken before subscription expired

I had made a note to myself to cancel my subscription which expired on the 20th of the month.  But payment for the year was taken out on the 17th of the month.  I have looked at the small print in the reminder email and it does say the 17th.  I regard this as unethical and it would appear to be almost impossible to get hold of someone to unsubscribe and get a refund.  Could anyone point me in the right direction?

Hi Michael,

We understand your concern.

We will help you to clarify the charge.

It isn't recommended to share account/order, personal info over this public post

We have sent you an email to your registered email address. Please check for the email and revert back to us