Payment taken, but not updating?

AVG Subscription
5

Hello William,
I couldn't find any active AVG Subscriptions under your email address. Hence, please contact our sales support team at https://support.avg.com/support_sales_chat to get further help regarding your payment.
Thank you.

6

Yes William, it is happening to me right now.  

1

I do not understand, How AVG takes money from my account, then does not supply goods,
I think this is theft. tried to get answers to no avail.

Has this happened to anybody else?

2

Hello William,
I couldn't find any active AVG Subscriptions under your email address. Hence, please contact our sales support team at https://support.avg.com/support_sales_chat to get further help regarding your payment.
Thank you.

3

Yes William, it is happening to me right now.  

4

Dear sir I recently purchased V.P.N progrem adn on checking my bank account I found thet payment was taken twice could please refund the sum of £59.76 please yours mr T Bartlett