Payment taken for £49.99 on 1 Jan with no authorisation or service provided

Hi Ian,

We understand your concern.

We will help you to clarify the charge.
It isn't recommended to share account/order, personal info over this public post
We have sent you an email to your registered email address. Please check for the email and revert back to us.

Hi Ian,

We understand your concern.

We will help you to clarify the charge.
It isn't recommended to share account/order, personal info over this public post
We have sent you an email to your registered email address. Please check for the email and revert back to us.

This issue seems to be a common problem on this site.  I have had £49,99 taken from my credit card account on 1 Jan.2020 to DRI*AVG technologies. This has occurred for several years and in Jan 2019 i requested my credit card provider to discontinue any standing charge/direct debit set up for AVG.  Obviously despite being assured this has been done AVG have found a way around it.  I have used no AVG services for several years and the AVG website and login confirms that I have no subscription currently (310120).  I request that my money is refunded and that AVG desist from applying this annual levy.