Payment taken for a subscription that I don't have

AVG Subscription
3

Hi Chris,

We're glad to look into this & clarify.
However, upon checking your account, we're unable to find any subscriptions. It might be registered under your alternate/old email address.
Since, it isn't recommended to share the account info over this public post, we've sent you an email requesting the info.
Please revert to us via it to proceed further.

1

I have exactly the same problem a June Smith. £54.99 taken from from credit card on 29/10/22 versus DRI AVG Technologies www.avg.com GBR, but the only subscription I know I've got is £6.99 per annum on my android phone. Regards Chris Jones

2

Hi Chris,

We're glad to look into this & clarify.
However, upon checking your account, we're unable to find any subscriptions. It might be registered under your alternate/old email address.
Since, it isn't recommended to share the account info over this public post, we've sent you an email requesting the info.
Please revert to us via it to proceed further.