Hello Joy,
Sorry for the inconvenience caused. Upon checking your account, I see that you have an active license for the AVG Internet Security (1 computer) which was purchased on 4/9/2015 and it expires on 4/9/2016. I don't see any other license details on this account. I request you to contact our sales support via https://support.avg.com/support_sales?l= for further assistance regarding this.
If you wish to get the refund for this license then you can apply it via http://avgread.me/1AYFbFy .
Thank you.
I have had £59.99 taken out of my credit card account on 12th November 2015 for a lincense I have not Authorised. I bought my License on 4th September for £39.99 and this is shown on my account. Can I please have a refund the£59.99 Thank you.
Hello Joy,
Sorry for the inconvenience caused. Upon checking your account, I see that you have an active license for the AVG Internet Security (1 computer) which was purchased on 4/9/2015 and it expires on 4/9/2016. I don't see any other license details on this account. I request you to contact our sales support via https://support.avg.com/support_sales?l= for further assistance regarding this.
If you wish to get the refund for this license then you can apply it via http://avgread.me/1AYFbFy .
Thank you.