Payment taken from my bank .cannot find which product it is for

AVG Subscription
3

Hello Cliff,

We are sorry to know this.
We will check and help you with this.
We have sent you an email informing about the AVG product details and please reply to that email for further assistance. 
Thank you.

1

Please advise me how to reclaim this charge from my bank as i currently do not have any avg products

2

Hello Cliff,

We are sorry to know this.
We will check and help you with this.
We have sent you an email informing about the AVG product details and please reply to that email for further assistance. 
Thank you.