Diana, our billing team would be glad to clarify this charge. Visit https://support.avg.com/support_sales?l=en to contact them.
Hi Jack,
We'd be glad to check and clarify this for you.
We couldn't locate any recent charges on your current account of AVG. Hence, sent an email for you to provide all possible email address and the screenshot of bank statement that shows the charge which will help us to locate the exact account.
If the e-mail is not found in your inbox, please check your junk/spam folders as well.
Thank you.
I found on my bank statement a payment to DRI AVG Technologies at the beginning of this month (Feb 2019). I have checked my AVG account and do not see a subscription to my name, and also check my bank account and there was not a transaction one year ago so it is not a forgotten about renewal. not only have you taken my money without my permission, you have not even given me anything in return for it.
I have the same problem, I was charged $107.76
Hi Jack,
We'd be glad to check and clarify this for you.
We couldn't locate any recent charges on your current account of AVG. Hence, sent an email for you to provide all possible email address and the screenshot of bank statement that shows the charge which will help us to locate the exact account.
If the e-mail is not found in your inbox, please check your junk/spam folders as well.
Thank you.
Diana, our billing team would be glad to clarify this charge. Visit https://support.avg.com/support_sales?l=en to contact them.