Payment to digital rivers but no sunscription

AVG Subscription
1

Automatic payment was made through PayPal to Digital Rivers Ireland but logging into my AVG account there is no active subscription. No cancellation possible either this way. Trying to contact customer support I keep getting these FAQ pages that offer no solution and keep looping me to the same pages…
Help!

3

Hello Ives, 
You've reached the AVG community support forum.
We are sorry to hear that you want to cancel AVG subscription and unable to see the subscription.
We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.

2

Hello Ives, 
You've reached the AVG community support forum.
We are sorry to hear that you want to cancel AVG subscription and unable to see the subscription.
We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.