Hello Luděk, You've reached the AVG community support forum. I am sorry to hear that you card has been misused and I understand that you wish to change your card details. For further assistance in this regard, we'd recommend that you contact our sales team directly. Please visit this link (https://support.avg.com/support_sales?l=en) to contact our sales team via live chat. After clicking the above link, select Account and Billing -> Purchase and Renewal help ->Get Support -> Voice call or Chat. We understand your concern regarding finding invoice of your subscription. We'll certainly check and help you out. Please follow the below steps to find the invoice from your AVG account.
1. Sign in to your AVG Account using the link below:
2. Click See your order history on the Order history tile. 3. Click Get invoice in the box for the relevant AVG purchase. Your order invoice opens in a new browser window.
My payment card has been misused. I would like to switch to bank transfer payment as I do for 99.9% of my other purchases. Could you please send me an invoice for the subscription of the products I use for the next year to the e-mail registered in my AVG account? Thank you.
Hello Luděk, You've reached the AVG community support forum. I am sorry to hear that you card has been misused and I understand that you wish to change your card details. For further assistance in this regard, we'd recommend that you contact our sales team directly. Please visit this link (https://support.avg.com/support_sales?l=en) to contact our sales team via live chat. After clicking the above link, select Account and Billing -> Purchase and Renewal help ->Get Support -> Voice call or Chat. We understand your concern regarding finding invoice of your subscription. We'll certainly check and help you out. Please follow the below steps to find the invoice from your AVG account.
1. Sign in to your AVG Account using the link below:
2. Click See your order history on the Order history tile. 3. Click Get invoice in the box for the relevant AVG purchase. Your order invoice opens in a new browser window.