Payment without invoice

Hello Montserrat,

In light of the current circumstances concerning COVID-19 outbreak, there was a delay. We are operational now.
We could not find the charge 109,99€ under the account that you have provided for AVG community.
Hence, we have sent an email for you to provide few details which would help us locate the account.
Please revert to our email without changing its subject.
Thank you.

Hi;

According to muy credit card information, the last january 17th, 2020 i made a payment of 109,99€ to DRI*AVG Technologies. I can't find any information about what is this payment for and also I can't find any invoice. Could you, please, tell me what's this and send the invoice?

Thanks;

Montse Lloret

Hello Montserrat,

In light of the current circumstances concerning COVID-19 outbreak, there was a delay. We are operational now.
We could not find the charge 109,99€ under the account that you have provided for AVG community.
Hence, we have sent an email for you to provide few details which would help us locate the account.
Please revert to our email without changing its subject.
Thank you.