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jacques_cappoen · May 15, 2018, 2:04pm

no refund but can keep it for next year thanks jacques

system_0050N000008MeAtQAK_Sarath_Priyan · April 9, 2020, 10:18am

Hi Shona,

I have responded to your original post with the details to locate the charges.

Please respond to the email for further assistance.

Shona_Collins · April 9, 2020, 9:41am

I upgraded yesterday to tuneup premium and paid by PayPal but I accidently paid both for the 2y in intended and also for one you (c£17`) Please can I have that one year refunded?

Balasubramanian_S_Nayagam · May 14, 2018, 1:36pm

Hello Jacques,

You have been charged EUR49,99 for the renewal of AVG Internet Security 1 computer (1 year) license on 4th May 2018.
Since you have already subscribed for AVG Internet Security - Unlimited Devices (1 year subscription), it is not necessary to have this recently renewed license.
Would you like to get refund of the recent charge?

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