Payments and refunds

General discussion
3

Hello Roberto,
Thank you for contacting AVG Community Support.
We are sorry to know you have decided to leaving us and need the refund to your new bank account. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

1

 Less than 30 days ago, I made an annual payment for my subscription using my debit card. Now I need to make a refund of that payment, but during this time I had to cancel and change the number of my debit card, which is the one I have registered with my AVG subscription. What should I do to get the refund through my new debit card number? What is the procedure?

Thanks.

2

Hello Roberto,
Thank you for contacting AVG Community Support.
We are sorry to know you have decided to leaving us and need the refund to your new bank account. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.