Hi Dorota,
We're glad to look into this & help you.
From your description, it seems that few services are unable to initiate.
In this regard, we'd suggest you to restart your computer twice to check & let us know if it allows you to enable Antispam component.
Hi,
I have the full protection of internet security. All of the sections i.e. computer, Web&Email, hacker attacks, privacy are lit green and ok. The section 'Payments, is red. When I clicked on it I can see that 'FakeWebsite Shield' is on and green but I am not able to turn on the 'Anti-spam'. The red button just won't move. Does anyone know why?
Many thanks,
Dot
I have the full protection of internet security. All of the sections i.e. computer, Web&Email, hacker attacks, privacy are lit green and ok. The section 'Payments, is red. When I clicked on it I can see that 'FakeWebsite Shield' is on and green but I am not able to turn on the 'Anti-spam'. The red button just won't move. Does anyone know why?
Many thanks,
Dot
Thank you. It worked:) All up and running now!
We are glad to know that Anti-Spam is working fine, Dorota.
Feel free to contact us, if you have any other queries for AVG
Hi Dorota,
We're glad to look into this & help you.
From your description, it seems that few services are unable to initiate.
In this regard, we'd suggest you to restart your computer twice to check & let us know if it allows you to enable Antispam component.