Payments taken from my account

Hi Valerie,

We're glad to help you with the information.
Upon checking your account, we see that AVG Internet Security has been renewed at the charge of £99.99 on 2019-03-23.
We're unable to find the other charge, which you mentioned. An email has been sent to you requesting few info. Please revert to us via email to locate the charge.
I have had two amounts of £99.99 taken from my account on 21st and 23rd March. Why?
Hi Valerie,

We're glad to help you with the information.
Upon checking your account, we see that AVG Internet Security has been renewed at the charge of £99.99 on 2019-03-23.
We're unable to find the other charge, which you mentioned. An email has been sent to you requesting few info. Please revert to us via email to locate the charge.